01
Daily Dispatch
See every live RO, promise time, customer type, shop assignment, technician, status, and urgency in one operating view.
WaitersDropsExpressMain Shop
BUILT FOR DEALERSHIP FIXED OPERATIONS
Control the flow.
Protect the promise.
Prove the improvement.
ROFlo gives service departments a live command center for dispatch, promise-time accountability, technician workload, upsells, carryovers, and measurable operational performance.
LiveDaily dispatch
30-DayPerformance trends
Role-BasedAdmin • GM • Advisor • Tech
Operational improvement
Measured from locked Day Close data
Most service departments have data.
ROFlo turns it into action.
ONE OPERATING SYSTEM
Built around the actual service drive.
ROFlo connects the work happening right now with the performance a GM or fixed-operations leader needs to understand later.
02
Promise Accountability
Identify red-zone and past-due ROs before the customer commitment is missed, then measure advisor on-time performance.
03
Technician Workload
Keep production visible while preventing completed carryover work from being counted twice.
04
Upsell Tracking
Connect sold work back to the RO and technician so added hours become measurable instead of anecdotal.
05
Smart Carryover
Keep unfinished repair orders intact across operating days while preserving completed production and context.
06
Pilot Performance
Lock daily results and show the trend: completed ROs, Express waiter time, on-time performance, capacity gained, and more.
PROVE THE CHANGE
Not just a dispatch board.
The real value of ROFlo is connecting workflow discipline to measurable operational improvement.
Completed ROs
vs Baseline
Measure throughput against the dealership's own starting point.
Express Waiter
Cycle Time
Track whole-RO time and the percentage completed within 60 minutes.
Main Shop
On-Time %
Compare final RO completion to the customer promise.
Operational ROI
Capacity Gained
Translate time improvement into technician capacity and equivalent appointments.
WHY ROFLO
Designed from inside fixed operations.
ROFlo was created around the real problems service departments face every day: too many waiters, overloaded technicians, missed promises, invisible bottlenecks, weak accountability, and no clean way to prove whether process changes are working.
01Make urgency visible. The next action should be obvious before a customer becomes a problem.
02Protect skilled capacity. Put the right work with the right technician instead of stacking everything everywhere.
03Lock the truth. Day Close preserves historical results so yesterday cannot quietly change.
04Show improvement. Give leaders a management story they can see, measure, and repeat.
ROFLO
Run the drive with clarity.
Control the flow. Protect the promise. Prove operational improvement.